Welcome to RS



Product information

Ordering & Payments

Information on placing and paying for your order

Delivery options

Get your order when you want it


Hassle free export from the UK

Conditions of sale

All orders are accepted by RS subject to the Terms and Conditions of Sale

Website Terms and conditions of use

Information on access to and use of this website both within the UK and internationally

Privacy Policy

RS is committed to safeguarding your privacy online.

Using RS Online

Using our website

Online orders

Information on placing your order

Finding Products

Information on finding your products

Stock check

Using Stock check

Online quotes

How to place an online quote

RS online feedback

We would love to hear from you.

Register with RS

How to register with RS

Forgotten pasword or username

Forgotten username or password

Request or redeem quotations

Request or redeem your quotations

Create parts list

Create your own parts list

View order history

The easy way to keep track of your orders.

Forward/Schedule orders

Schedule orders to be delivered on different dates

Large orders

If you have a large order, we can help you reduce the cost.


Return your purchase for a replacement or refund

Mailing List

Subscribe or unsubscribe from marketing emails.

Technical Help

We've got all the information, support and advice you need.


Online community of technical experts and free design tools

Catalogue Request

Request a catalogue

Fasteners Wallplanner PDF

Download a PDF Fastners wallplanner


Our calibration offer

Contact us

Contact us details

Ordering Methods

Online Orders

Tell me about Quick Order

If you already know the RS stock numbers for the part you want, save time using 'Quick Order' on the orders page, located on the right-hand side of your screen. Ideal for lists you’ve already prepared. Copy part numbers and quantities from excel files and paste them into the 'Quick Order' box. Clicking 'Add to Cart' adds them to your order.

Using promotion Codes

To claim a special offer, enter the promotional code into the promotion code box, situated to the right of your order form, before checking out here.

Please note: The promotion code must be added at the time of order and cannot be added retrospectively.

Adding or changing a Delivery Addresses

We’ve made it easy to add additional delivery addresses or change an existing one:

Step 1: Click 'Checkout' once you’ve selected your products.

Step 2: You’ll be taken to 'Order Options' under the 'Delivery Address' section, type in your name or that of the person the order is for the attention of.

Step 3: You have the option to 'Edit' an existing delivery address, or you can add a new delivery address by selecting the red button ‘Add a Delivery Address’ at the bottom.

Invoice Address

You can add additional invoice addresses or change an existing one. Here’s how:

Step 1: Click on the 'My Account' tab in the upper right-hand corner of any page.

Step 2: Click on 'Delivery and Payment methods'.

Step 3: Select 'Contact Details' and follow the instructions.

How do I change an order?

If you want to amend an order once you’ve checked out online, simply speak to our helpful team on +44 (0) 1536 444215. asap.